FAQs

Modernization comes with a lot of moving parts. Here are answers to some of the questions we hear most about IT and operational technology modernization, utilities, SCADA, ERP/SAP, fleet telematics and complex infrastructure programs.​

​

What IT modernization services does Tamazari provide?

Tamazari helps organizations modernize complex IT and operational systems from strategy through implementation. Our work spans enterprise platforms, SCADA, GIS, ERP/SAP, data integration, ITSM, telecom infrastructure, fleet telematics and supporting technologies. We also lead the governance, testing, change management and adoption needed to make modernization work beyond go-live.

Does Tamazari provide IT modernization services in Washington?

Yes. Tamazari is based in Seattle, Washington, and has led modernization programs for utilities and public-sector organizations across the state. Our Washington experience includes SCADA and telecom modernization, enterprise ITSM, fiber GIS and other critical infrastructure initiatives for organizations including Tacoma Public Utilities.

What industries does Tamazari serve?

Tamazari works primarily with organizations operating complex, high-stakes environments where technology has to perform reliably. That includes energy and utilities, fleet and transportation operations, public agencies and municipalities, telecommunications, critical infrastructure and enterprise technology organizations.

Does Tamazari provide SCADA modernization for utilities?

Yes. Tamazari helps utilities modernize SCADA environments with a focus on reliability, integration, scalability and operational visibility. Our work includes SCADA architecture, system integration, Ignition implementation, data and device connectivity, standardized deployments and modernization planning for energy, water and other critical infrastructure environments.

Can Tamazari modernize SCADA without disrupting operations?

Yes—and protecting continuity is a core part of the approach. For Tacoma Water, Tamazari carefully sequenced modernization of the communications backbone supporting SCADA across more than 15 sites, completing the transition with no SCADA downtime and delivering consistent 99.99% availability.

Does Tamazari provide SAP and ERP modernization for utilities?

Yes. Tamazari has extensive experience leading ERP and SAP modernization in regulated utility environments. In one Pacific Northwest utility transformation, our team helped lead a four-year, $40M+ SAP program involving a 150+ person multi-vendor team, SAP ECC restructuring, SAP BPC, PowerPlan and Trintech integrations, testing, governance and change management.

Can Tamazari integrate ERP systems with fleet telematics?

Yes. We help organizations connect fleet telematics with the enterprise systems and workflows around it so data can be used across the operation rather than living in a standalone platform. For a major Pacific Northwest utility, Tamazari supported a Samsara deployment across 1,000+ vehicles that included SAP HR integration to improve driver-record accuracy.

Does Tamazari provide fleet telematics implementation?

Yes. Tamazari supports fleet telematics from planning and configuration through integration, testing, training and adoption. We work with organizations to connect telematics to real operational workflows so the technology improves safety, maintenance, visibility and decision-making—not just vehicle tracking.

Is Tamazari a Samsara partner?

Yes. Tamazari is a Certified Samsara Partner with experience deploying and operationalizing the platform in large, complex fleet environments. Our work has included utility and airport fleets, enterprise integrations, configuration, installation verification, training, governance and user adoption.

Does Tamazari provide GIS and fiber network modernization?

Yes. Tamazari helps utilities strengthen GIS data, network documentation and the systems supporting fiber infrastructure. Our experience includes developing and maintaining fiber GIS databases covering more than 6,000 miles of utility fiber and 650+ sites, as well as leading GIS support across hydroelectric and other critical infrastructure locations.

What telecom and network modernization services does Tamazari provide?

Tamazari has experience across utility and mission-critical communications, including fiber, DWDM, microwave, satellite communications, land mobile radio and network modernization. Our teams have supported telecom infrastructure for utilities, public agencies and remote communities across Washington and the U.S., with projects ranging from Tacoma Public Utilities to statewide and multi-state communications networks.

Does Tamazari provide enterprise data integration services?

Yes. Tamazari helps organizations connect platforms, systems and data so they can operate as a coordinated environment. Our enterprise modernization work includes integration architecture, APIs, migration planning and data governance, while our utility work extends into middleware, iPaaS and integration across operational and enterprise systems.

Does Tamazari provide ITSM modernization?

Yes. Tamazari helps organizations modernize IT service management in complex operational environments. At Tacoma Public Utilities, we led a phased enterprise ITSM rollout for 100+ users across power, water and rail, establishing Change, Asset and Problem Management and integrating SolarWinds alerts into operational workflows.

Can Tamazari provide technical staffing and IT recruitment?

Yes. Tamazari provides embedded technology professionals who can fill capability gaps and support complex transformation programs without requiring permanent hires. We connect organizations with experienced talent including senior project managers, data specialists and enterprise architects for both short- and long-term engagements.

Does Tamazari work outside Washington?

Yes. Tamazari is headquartered in Seattle but supports complex IT and operational modernization programs across the United States. Our experience extends well beyond Washington, including communications and infrastructure work in Alaska, Oklahoma, Missouri and other regions across the country.