Case Studies
Reliable Utilities Run on Reliable Records.
How one PNW utility eliminated document chaos and strengthened regulatory confidence. SUMMARY Tamazari partnered with a major PNW electric and natural gas utility to modernize how its Engineering Department managed critical infrastructure documentation. Leveraging deep experience in regulated utilities, we led the deployment of a centralized document imaging solution that replaced fragmented file storage with a single, trusted system of record. The initiative improved enginee
Jan 8
When Customer Billing Can’t Keep Up, Clean Energy Can’t Scale.
Turning Complex Billing Into a Foundation for Energy Transition SUMMARY As utilities navigate the energy transition, billing systems have become a critical—but often underestimated—lever for change. A major PNW utility partnered with Tamazari to modernize its complex billing capabilities, enabling time-varying rates, distributed energy resources (DERs), EV programs, and community solar initiatives. What began as a technical necessity evolved into a transformation of how the u
Jan 8
Fiber Optic GIS Database Development for Electric Utilities
Documenting 6,000+ Miles of Utility Fiber to Improve Reliability and Operations SUMMARY When fiber construction moves faster than documentation, utilities feel it everywhere—from provisioning delays to longer outages and frustrated crews. That’s exactly where KAMO Power and Tacoma Public Utilities found themselves until Tamazari came aboard. We led the development and long-term maintenance of comprehensive fiber optic GIS databases for both utilities. Together, these efforts
Dec 23, 2025
Land Mobile Radio (LMR) Isn’t Legacy—It’s Mission-Critical
Why LMR remains essential in a modern operations stack SUMMARY When everything else fails—cell towers, fiber, power—voice radio is often the last system standing. For nearly two decades, Tamazari has helped utilities and public agencies make sure that system works when people’s safety, livelihoods, and communities depend on it. Across Alaska, Oklahoma, Missouri, and Washington, Tamazari has designed, deployed, and managed land mobile radio (LMR) systems that connect first res
Dec 23, 2025
Modern SCADA and Telemetry for Water Utilities
Building reliable communications for real-time operations and AMI integration SUMMARY Most people never think about the systems that keep clean water flowing—or what happens if operators lose visibility into them. Tacoma Water does. Tamazari partnered with the utility to modernize the microwave communications backbone that supports SCADA across its water system. The work strengthened reliability across 15+ remote sites, delivered four-nines availability, and ensured operators
Dec 18, 2025
Inside a $40M+ Utility Enterprise Resource Planning (ERP) Transformation
How a Major PNW Utility Rebuilt Its Financial Backbone OVERVIEW A major PNW utility took on a massive challenge: modernize a 20-year-old SAP ERP financial system while keeping the business running—and do it in time to meet FERC reporting requirements. That meant reworking core SAP Financial and Controlling modules, rolling out an enterprise-wide budgeting, planning, and consolidation platform (SAP BPC), and updating key integrations with PowerPlan and Trintech. Over four year
Dec 10, 2025
Building Fleet Safety Through Trust, Not Tracking
Turning skepticism into safety outcomes at scale. SUMMARY A major Pacific Northwest utility improved fleet safety by combining advanced vehicle telematics with a people-first change management strategy. Rather than rushing deployment, we helped the client focus on trust, fairness, and transparency—starting with leadership testing, thorough system calibration, and early union engagement. Additionally, we helped the utility reduce manual work and keep driver data accurate throu
Dec 10, 2025
Engineering Reliability in Polar Bear Country
How Operators Kept Essential Services Running Amid Ice, Isolation, and Wildlife Risks SUMMARY Tamazari supported AT&T Alascom in keeping communications running for more than 300 remote Alaskan villages. Despite extreme weather, limited access, wildlife risks, and tight budgets, the team maintained stable analog satellite service backed by a centralized hub: Eagle River Earth Station. These systems delivered dependable phone lines, basic internet, and emergency communication
Dec 9, 2025