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Telematics Is Exposing the Biggest Blind Spot in Auto Insurance
How real driving data is replacing broad assumptions Auto insurance has always been a prediction business. For decades, carriers priced risk using indirect signals, such as where someone lives, how old they are, their driving history, their vehicle type, and how many miles they said they expected to drive. Those factors still matter. They also leave insurers estimating risk from a distance. Telematics changes that. Usage-based insurance adds a more direct layer by measuring a
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Modernizing Legacy Systems
The Data-Driven Future of Utility Vegetation Management
A case study in proactive planning, wildfire mitigation, and reliability SUMMARY A large Pacific Northwest utility needed a smarter way to manage vegetation risk across its transmission and distribution network. The goal was not simply to trim more trees. It was to make better decisions about where vegetation posed the highest wildfire risk, where budgets should be focused, and how the organization could turn field and system data into actionable planning. Tamazari supported
5 min read
From Help Desk to Enterprise ITSM: A Utility Transformation Story.
How a Cherwell (Ivanti) Rollout at Tacoma Public Utilities Turned Skeptics into Advocates Across 100+ Users. SUMMARY Tacoma Public Utilities (TPU) needed an IT service management (ITSM) system that could keep pace with the reality of running three essential services—power, water, and rail—on shared technology. Tamazari led a phased rollout of Cherwell ITSM (Ivanti) for 100+ users, establishing practical Change, Asset, and Problem Management in addition to connecting SolarWind
4 min read
Clean Energy Programs Are Stress-Testing Utility Billing Systems.
How Time-of-Use Rates, EV Tariffs, and Net Billing are Exposing CIS Limitations. The Silent Operational Risk Utilities Didn’t Plan For Clean energy is working—at least on the surface. Time-of-use rates are expanding. EV tariffs are filling up faster than forecasts predicted. Net billing has replaced simpler net metering in many regions. Not to mention, community solar subscriptions are scaling at record speed. From the outside, it looks like momentum. But behind the scenes, m
3 min read
Reliable Utilities Run on Reliable Records.
How one PNW utility eliminated document chaos and strengthened regulatory confidence. SUMMARY Tamazari partnered with a major PNW electric and natural gas utility to modernize how its Engineering Department managed critical infrastructure documentation. Leveraging deep experience in regulated utilities, we led the deployment of a centralized document imaging solution that replaced fragmented file storage with a single, trusted system of record. The initiative improved enginee
3 min read
When Customer Billing Can’t Keep Up, Clean Energy Can’t Scale
Turning Complex Billing Into a Foundation for Energy Transition SUMMARY As utilities navigate the energy transition, billing systems have become a critical—but often underestimated—lever for change. A major PNW utility partnered with Tamazari to modernize its complex billing capabilities, enabling time-varying rates, distributed energy resources (DERs), EV programs, and community solar initiatives. What began as a technical necessity evolved into a transformation of how the u
3 min read
Fiber Optic GIS Database Development for Electric Utilities
Documenting 6,000+ Miles of Utility Fiber to Improve Reliability and Operations SUMMARY When fiber construction moves faster than documentation, utilities feel it everywhere—from provisioning delays to longer outages and frustrated crews. That’s exactly where KAMO Power and Tacoma Public Utilities found themselves until Tamazari came aboard. We led the development and long-term maintenance of comprehensive fiber optic GIS databases for both utilities. Together, these efforts
4 min read
Land Mobile Radio (LMR) Isn’t Legacy—It’s Mission-Critical
Why LMR remains essential in a modern operations stack SUMMARY When everything else fails—cell towers, fiber, power—voice radio is often the last system standing. For nearly two decades, Tamazari has helped utilities and public agencies make sure that system works when people’s safety, livelihoods, and communities depend on it. Across Alaska, Oklahoma, Missouri, and Washington, Tamazari has designed, deployed, and managed land mobile radio (LMR) systems that connect first res
5 min read
Modern SCADA and Telemetry for Water Utilities
Tacoma Water’s Path to Reliable Communications and AMI Integration SUMMARY Most people never think about the systems that keep clean water flowing—or what happens if operators lose visibility into them. Tacoma Water does. Tamazari partnered with the utility to modernize the microwave communications backbone that supports SCADA across its water system. The work strengthened reliability across 15+ remote sites, delivered four-nines availability, and ensured operators always hav
3 min read
Inside a $40M+ Utility Enterprise Resource Planning (ERP) Transformation
How a Major PNW Utility Rebuilt Its Financial Backbone OVERVIEW A major PNW utility took on a massive challenge: modernize a 20-year-old SAP ERP financial system while keeping the business running—and do it in time to meet FERC reporting requirements. That meant reworking core SAP Financial and Controlling modules, rolling out an enterprise-wide budgeting, planning, and consolidation platform (SAP BPC), and updating key integrations with PowerPlan and Trintech. Over four year
3 min read
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